Customer Service > Contact Us
Contact Us

Call Centre:                                Tel : (852) 2121 0088
Address: 18/F, Grand Millennium Plaza, 181 Queen's Road Central, Hong Kong
  Transportation : Mass Transit Railway (MTR) Sheung Wan Station E2 Exit
Office Hours: Call Centre is 24-hours available on every trading day, and will be closed on
  Saturdays and Sundays. Special arrangement will be made during HK/US holidays.

(Remark: Hotline service time during US summer time is 7:00 a.m. to 6:00 a.m.)


Customer Service:  Tel:  (852) 2718 9666   Fax:  (852) 2230 8538

Office Hours:                                    

Customer Service is available Monday to Friday from 8:30 a.m. to 6:00 p.m. 

  Our branch will be closed on Saturdays, Sundays and HK public holidays.

Listed Company
Share Incentive Plan:      Tel:  (852) 3988 3111            Email:

Besides Relationship Manager, you may also contact our Call Centre for non-trade related enquiries (e.g. Cash Balances and Stock Positions, etc.)

For lodging complaints, please contact our Complaint Officers at