If customer has any change of personal information (including but not limited to change in nationality, tax residence status, residence status, residential address or correspondence address, home phone or mobile phone number*, facsimile number and/or email address, etc.), please promptly provide BOCI with your relevant updated information. Should you have any questions, please feel free to contact your Relationship Manager or call our customer service hotline at (852) 2718 9666.

* Customers can refer to the Real-name Registration Programme for Subscriber Identification Module (SIM) Cards published on the website of Office Of The Communications Authority.