URGENT: Impersonation Scams Detected

1. Beware of Fraudulent Activities

· Fake websites copying BOCI official site

· Unauthorized mobile apps using BOCI name

· Illegal investment platforms with BOCI branding

· Suspicious calls/emails claiming to be from BOCI

· Fraudulent high-yield investment offers

!!BOCI has NO connection with these fraudsters

2. Official Channels Only

· Website: www.bocionline.com

· Hotline: (852) 2121 0088

· Official App: [BOCI Securities] (download from official sources only)

· BOCI will not send electronic messages (such as emails or SMS messages) with embedded hyperlinks that direct clients to BOCI websites or mobile applications to undertake transactions.

3. Protect Your Information

Never share to any person:

· Login credentials and passwords of BOCI Securities account

· Account details (including specimen signatures, information about your investment, etc)

· Personal identification data

· OTP codes and security tokens

· Bank card/account numbers and online banking passwords

4. Keep Information Updated

· Report changes to contact details, address, or ID data immediately

· Use official channels to inform BOCI only

5. Monitor Your Accounts

· Review transaction documents and statements regularly

· Report any discrepancies of transaction documents and statements to BOCI customer services (not relationship manager)

6. If You Receive Suspicious Communications

Do NOT:

· Click that links or download those attachments

· Provide any sensitive personal/account information

· Transfer money through unverified channels or to any bank account of third party

Immediate Actions:

· Stop all communications with suspected fraudsters

· Contact BOCI: (852) 2718 9666for verification of staff identity

· Report to Hong Kong Police: 18222 (Anti-Scam Helpline)

· Preserve evidence (screenshots, phone numbers, URLs)