Dear Clients,
To inform you of the important update in the Hong Kong stock market, we hereby notify you of the delisting arrangements for Hang Seng Bank (Stock Code: 00011.HK) to protect your investment interests:

1. Trading Suspension: Trading of Hang Seng Bank shares on the Hong Kong Stock Exchange will be fully suspended at 16:10 on Wednesday, 14 January 2026; the stock will be removed from 41 indices including the Hang Seng Index after the market close on the same day, and its listing status will be officially cancelled on 27 January 2026 (to become a wholly-owned subsidiary of HSBC upon privatization).

2. Holdings Handling: If you hold the shares, you may trade normally via BOCI Securities Limited trading platforms before 16:10 on 14 January; no manual operation is required for undisposed holdings, as the privatization consideration of HK$155 per share will be automatically credited to your securities account in due course. We recommend you check your securities account promptly to confirm the receipt of the privatization consideration.

3. Key Timeline: Share transfer registration for Hang Seng Bank will be suspended starting from 20 January 2026, during which share transfer cannot be processed.

4. Risk Reminder: Neither the official nor BOC International will request fund transfers or personal account information in the name of delisting or consideration disbursement. Please stay alert to fraud and contact us via BOC International official APP or customer service hotline for any inquiries.

BOCI Securities Limited will continue to follow up on the progress of consideration disbursement and notify you of any updates promptly!

BOCI Securities Limited
January 14, 2026